

Teltronics is a leading, global provider of innovative communications solutions that enable our customers to increase revenues, decrease costs and improve productivity. We design, develop and manufacture electronic equipment and application software systems that enhance the performance of communication and data networks.

Cerato Voice Communications from Teltronics combine the power of voice, data and video into a single, reliable, robust and feature-rich solution. Leveraging nearly 40 years of industry expertise, Teltronics has developed a comprehensive portfolio of voice communication products designed to meet the needs of small, medium and large businesses.

OMNIWorks Multimedia Contact Center is an advanced software based Customer Interaction Manager. OMNIWorks includes the functionality of a traditional ACD system and has the ability to extend this function to other media.

iSLM - The Next Generation of Service Level Management
The Teltronics Intelligent Service Level Management Solution (iSLM), Teltronics NimBUS, represents the next-generation of service level management, offering an integrated combination of advanced functionality, extensive infrastructure coverage and unprecedented ease-of-use and speed of deployment.
The product suite provides unparalleled efficiency and scalability to address virtually any monitoring requirement—whether it’s for an emerging company looking to monitor a few servers, a Managed Service Provider managing several network operations centers, or a Fortune 100 enterprise looking to monitor critical business applications and systems.

Teltronics Praetorian Call Recording Whether you need to record for compliance or risk management, or you record for quality monitoring or training purposes, Teltronics provides tailored solutions that are fast and easy-to-use, will simplify complicated tasks, satisfy your strictest reliability standards and give you the best value for money.
Active Tags:
20-20 IXP ACD agent evaluationCall Centre call centre monitoring call centre recording call centre software call monitoring call recordcall recorder call recording call recording software CeratoComputer Telephony Conference contact center Converged VoIP CRM integration CTI cypreon digital call recorder digital call recording enterprise recording Gateway Harris 20-20 Help Desk HIL IP Telephones IP Telephony IPGW IPSU IPTU IRISnGEN ISDN iSLM IVR IXP monitoring software NET-PATH NimBUS OMNIWorks phone call recording phone recording phone recording devices praetorian PRIPSTN GatewayQoSquality evaluationrecord calls remote access remote network management screen capture screen recording software service level management SEB SIP phones skills based routing station recording T1/E1 telephone recording software trunk recording Voice Over IP voice recorder voice recording VoIP VoIP recording